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This Web site is owned and operated by or on behalf of the Helping Hand for Relief and Development (HHRD). We recognize that visitors to our site may be concerned about the information they provide to us, and how we treat that information. This Privacy Policy addresses those concerns. This policy may be changed or updated from time to time.
If you have any questions about our Privacy Policy, you can contact us at:
Helping Hand for Relief and Development(HHRD):
12541 McDougal Street Detroit, MI 48212
Tel: 1-888-808-HELP(4357)(Toll-Free)
Tel: 313-279-5378
Fax: 313-279-5434
Email: info@helpinghandonline.org
Website: http://www.hhrd.org
Our Policy
HHRD uses its best efforts to respect and protect the privacy of our online visitors and donors.
Personal Information:
- HHRD does not share your personal information with third parties.
- HHRD lists are never sold to third parties.
- HHRD never sells/shares donors’ personal information with any other non-Profit, profit based companies or organization or any of our partner agencies with whom we are implementing our projects with.
- If a donor opts out from any our lists we make excludes them from any future list/s requested.
Financial Information:
- HHRD never share donors’ individual financial information with anyone.
- If the donor wants to receive her/his donation by emails only or by logging on to our website, we facilitate them accordingly and we mark them for “No Paper Receipts.”
Is Credit Card Information Secure?
We care about the safety and security of your transactions. We use high grade encryption and the https security protocol to communicate with your browser software. This method is the industry standard security protocol, which makes it is extremely difficult for anyone else to intercept the credit card information you send to us. Companies we work with to process credit card transactions also use high grade encryption and security protocols. Contributions may also be made by calling 1-888-808-HELP(4357) or directly to above address.
Is My Personal Information Secure?
Yes. The same high grade encryption and https security protocols used for financial transactions on our site are used in collecting personal information to schedule your donations. Donations may also be scheduled by calling 1-888-808-HELP (4357) or by mail to 12541 McDougal Street Detroit, MI 48212.
How my personal information is being collected and how it will be used?
There are multiple ways we collect your personal information:
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Your personal information is collection as a requirement for processing your donations. Your donations may be in any one of the following format:
- Credit Card
- Check/E-Check
- Cash
- Email address may be provided by you when you sign up to receive HHRD e-newsletters.
What infotmaion is being collected?
HHRD may collect information that is provided voluntary by the users like Name, Address, Phone, Number, and Organization. Name and Address are required fields for completing online donation transactions. Credit Card, E-Check and Check information is collected only for the purpose of completing your online donation transactions. ‘How did you hear about Helping Hand USA’ information is used for analysis purposes.
No information collected above is shared with third party or related organizations for the purposes of soliciting or marketing.
We Care About Doing It Right
In addition to maintaining privacy and security controls over information you share with us, HHRD works to accurately process your contribution information. During business hours, staff is available to answer questions about your financial donation or you may email us at info@helpinghandonline.org.
HHRD employs error checking procedures to make sure certain transactions are processed completely and accurately. As necessary, changes are made to improve our systems. And, independent external and internal audits are conducted to ensure the privacy, security and appropriate processing of your information on our website.
Note to Parents on Our Privacy Policy
HHRD welcomes children to learn more about our organization and, where appropriate, find opportunities to serve their communities through HHRD training programs and volunteer activities. However, we encourage this to be done only with their parent's knowledge and supervision. For this reason, HHRD follows the guidelines for interactive electronic media published by the Children's Advertising Review Unit of the Better Business Bureau.
Thank you for visiting our website. Please contact us; should you have any questions about the operation of the website.
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